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TEMPLATE · SAAS METRICS

CAC & LTV Model

Fully-linked CAC, payback, and LTV model with channel breakdowns and sensitivity.

#cac#ltv#unit economics
OVERVIEW

Compute blended and channel-level CAC, gross-margin LTV, and payback with sensitivity toggles.

THE PROBLEM IT SOLVES

Board decks report a single CAC. Real decisions need channel-level truth and sensitivity.

Who it's for
Founders, CFOs, VP Marketing.
When to use it
At the start of a new saas metrics cycle, or when audits reveal drift.
Expected outcome
Model unit economics per channel
INTERACTIVE PREVIEW

Explore the template inline before you download. The PDF ships with the same structure, brand-styled and ready to fill in.

Live preview · Spreadsheet
#ItemOwnerPriorityStatus
1CAC & LTV Model — kickoffJIP0 Backlog
2Define inputs & assumptionsContentP1 In progress
3Draft first versionSEOP2 Review
4Peer reviewDesignP0 Shipped
5Publish v1RevOpsP1 Backlog
6Measure & iterateJIP2 In progress
HOW TO USE IT
  1. 1Populate cost + conversion assumptions per channel.
  2. 2Set gross margin and churn.
  3. 3Read blended CAC, payback, and 24-mo LTV.
Best practices
  • One owner per section — shared ownership stalls output.
  • Timebox the first pass to a week, then review weekly.
  • Track leading indicators alongside the outcome metric.
Common mistakes
  • Filling every field before validating with stakeholders.
  • Confusing activity metrics with outcome metrics.
  • Skipping the assumptions log — future you won't remember.
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Fully-linked CAC, payback, and LTV model with channel breakdowns and sensitivity.

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KNOWLEDGE GRAPH · SAAS METRICS

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